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December 03, 2008

CRM Featured Articles

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New product release from electronic-signature provider EchoSign offers reporting and analytics to optimize the sales cycle.

Sage Adds a Little Spice to Its Roadmap

Sage Summit '08: Sage CRM General Manager David van Toor fields questions on social CRM, the recession, and collaborative communities.

Putting Customer Experience in Your Pocket

Tealeaf debuts an array of offerings aimed at digging deeper into mobile-customer behavior.


Electronic Invoicing Gets the Job Done Efficiently

Paperless payments reduce staff support, errors, and overpayments.

Customer Centricity

Bad Economy = Bad CRM?

Before the markets hit the skids, companies had just begun to target customer experience.


The Rave Is Over

What happened at Entellium, and what it means for businesses.