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November 26, 2008

CRM Featured Articles

Former Oracle Executive to Join SAP

A year out of the spotlight, John Wookey is back on the scene, except now he's playing on a different side.

Gift-Wrapped Unified Communications

Spanlink's prepackaged solution targets small and midsize businesses that think UC is too complex or costly to implement.

Oracle Shines Up Siebel and Social Computing

Big Red's acquired powerhouse gets a major update, and adds sales gadgets to its social initiative.

HP Now Serving NetSuite to Order

The hardware-and-services vendor inks a partnership with NetSuite to resell CRM.


Leverage Your Leading Indicators

Sales force optimization requires a grasp of what drives revenue.

Pint of View

Captive Audiences

When you only get one side of a story, are you really getting what you need?

Secret of My Success

A Batch of Delicious Data

Fairytale Brownies cooks up an error-proofing solution with Experian QAS.