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January 27, 2025

Viewpoints

Combating Robocall Threats in Contact Centers

Here's how to fortify your outbound communications in the AI age.

CRM Across the Wire

IVR Market to Hit $6.1 Billion by 2030

Valuates expects the interactive voice response software market to grow by nearly 5 percent over the next five years. (Featured on SpeechTechMag.com.)