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October 30, 2024

Viewpoints

Organizing for AI Success

It's valuable to have teams that oversee corporate AI strategies and implementations. (Featured on SmartCustomerService.com.)

CRM Across the Wire

PolyAI Optimizes Conversational AI for Contact Centers

PolyAI continues to redefine what's possible with voice-first, artificial intelligence-powered automation in contact centers. (Featured on SpeechTechMag.com.)