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June 17, 2024
Viewpoints
How to Combine Customer Service and Workforce Data to Boost Business Outcomes
01 Mar 2024
Fusing CSM and workforce data can unlock critical productivity insights to make better decisions in today's business environment. (Featured on SmartCustomerService.com.)
Reality Check
The Business Case for Sales Technology Training
29 May 2024
Your investment in sales enablement tools has to go beyond simply acquiring them.