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                    April 24, 2024
                
                        
        
            Magazine Features
    
        
            CRM in Real Estate/Property Management: Vertical Markets Spotlight
        
        
            
                
                    01 Apr 2024
        
        
            CRM enables firms to navigate turbulent waters. 
    
                    
                        
        
            Viewpoints
    
        
            Three Ways Customer Service Leaders Can Transform Coaching to Boost Workforce Performance
        
        
            
                
                    01 Jan 2024
        
        
            Customer service employee and supervisor coaching processes have to transition from reactive to proactive. (Featured on SmartCustomerService.)