CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

November 15, 2023

The Tipping Point

How Does Employee Age Impact CRM Usage?

The generation gap rears its ugly head, but there's hope yet.

CRM Across the Wire

Live Chat Software Market to Reach $1.7 Billion by 2030

Valuates expects the worldwide market for live chat software to grow by 8.8 percent per year through 2030. (Featured on