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November 15, 2023
The Tipping Point
How Does Employee Age Impact CRM Usage?
27 Sep 2023
The generation gap rears its ugly head, but there's hope yet.
CRM Across the Wire
Live Chat Software Market to Reach $1.7 Billion by 2030
14 Nov 2023
Valuates expects the worldwide market for live chat software to grow by 8.8 percent per year through 2030. (Featured on SmartCustomerService.com.)