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November 15, 2023

The Tipping Point

How Does Employee Age Impact CRM Usage?

The generation gap rears its ugly head, but there's hope yet.

CRM Across the Wire

Live Chat Software Market to Reach $1.7 Billion by 2030

Valuates expects the worldwide market for live chat software to grow by 8.8 percent per year through 2030. (Featured on SmartCustomerService.com.)