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October 23, 2023
Viewpoints
3 Tried-and-True Strategies for Using Content in Sales Enablement
20 Oct 2023
In-person sales and marketing efforts still need a digital pairing and content assets to support them.
Generative AI and Summarization Is a Game-Changing CX Win
01 Jun 2023
Generative AI applications have appeared everywhere, and summarization presents great opportunities to increase contact center efficiency. (Featured on SmartCustomerService.com.)