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October 16, 2023
Magazine Features
Self-Service Buying Goes Mainstream
02 Oct 2023
B2B shoppers don't want or need salespeople, but you can still meet them on their path to purchase.
Viewpoints
3 Customer Service Friction Points and How to Eliminate Them
01 Jun 2023
Live visual support software can help customer service leaders reduce friction on every call. (Featured on SmartCustomerServcice.com.)