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August 23, 2023
Generative AI Alone Can't Solve Your Customer Support Issues
Generative AI models have limitations in accuracy assurance and depend on reliable and constrained input, making them ill-suited for enterprise deployment by themselves. (Featured on SmartCustomerService.com.)
Spatial Computing: The Power to Transform CRM
AR/VR is already making inroads with consumers, and CRM won't be far behind.