CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 02, 2023


4 Questions to Determine Your Cloud Readiness

Your contact center moved to the cloud. Did your team? (Featured on


For Today's Customers, Less Is More

Consumers feel overwhelmed by too many choices, Forrester finds.