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July 26, 2023
CRM Featured Articles
Microsoft Intros Sales Copilot at Inspire Partner Event
19 Jul 2023
Microsoft Sales Copilot is the latest AI tool to help guide sellers and create content for them.
Viewpoints
Look Beyond the Hype to Get Real Value from Generative AI
01 Mar 2023
Here are a few steps to help you use generative AI to reshape how agents interact with customers. (Featured on SmartCustomerService.com.)