CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
June 12, 2023
CRM Featured Articles
NICE Proclaims a New Era of AI in Customer Service at Interactions
06 Jun 2023
NICE CEO Barak Eilam unveiled extensions to his company's generative AI tool, Enlighen.
Viewpoints
Embracing the Customer-First Mentality
09 Jun 2023
Learn how data-driven customer data can help marketers stand out in the era of digital transformation.
How to Train Your Chatbot
02 Feb 2023
To maximize the benefits of chatbots built on generative AI, treat them as digital employees with ongoing onboarding and training; chatbots can train your staff, too. (Featured on SmartCustomerService.com.)