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May 10, 2023

CRM Featured Articles

New Realities Drive Contact Center Transformation

Leading service organizations are building new pathways to better service quality, scalability, and cost in post-pandemic contact centers, Deloitte finds. (Featured on SmartCustomerService.com.)

CRM Across the Wire

Consider an Industry-First Approach To CX Tech

There are industry-specific solutions, and they might have the benefits you need. (Featured on SmartCustomerService.com.)