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May 01, 2023


Better Sales Outcomes Could Boil Down to Your Ability to Harness ‘Flow’

The ability to enter a state of flow during sales discussions can lead to greater customer trust and faster decision making, and this state can be achieved through triggers such as adequate challenges, preparing to be in the moment, setting an agenda for each exchange, and reflecting on each flow event.

CRM Across the Wire

Why White-Glove Treatment Remains Essential to Customer Success

In an increasingly AI-focused landscape, the human connection is still important. (Featured on