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April 19, 2023
B2B Video Marketing: How It’s Reshaping B2B Marketing Strategies
14 Apr 2023
Video marketing has rapidly taken over in the digital space in the past few years, and this has created new and exciting opportunities for B2B brands.
A New Vision for Quality Management
01 Feb 2023
AI is greatly expanding what contact center quality management solutions can do. (Featured on SmartCustomerService.com.)