CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

February 22, 2023


10 Do's and Don’ts for Text Marketing

Text is an amazingly powerful marketing tool, but to build lasting relationships and loyalty, it's important to handle text marketing with care.


A Fifth of CX Programs Could Disappear in 2023

Forrester predicts huge declines as economic concerns intensify.