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November 28, 2022


The Rise of Contact Center Agents as AI Champions

AI can re-humanize contact center agents to connect with human consumers in ways computer algorithms never could. (Featured on

CRM Across the Wire

CRM Systems to See Robust Growth in Healthcare

The market for CRM in healthcare settings is expected to nearly double by 2026, research finds.

Chatbot Markets Poised for 'Exponential Growth'

Acute Market Research eyes growing adoption of chatbots among smaller companies through 2030.

Aivo Launches Video Conversational AI

Aivo's Video Conversational AI, developed with Synthesia, is a AI-generated video avatar to interact with customers.

AppHub Acquires

AppHub acquires to enhance its offerings for e-commerce merchants.

Epicor Launches Service CRM Product

Epicor Service CRM is a solution built specifically for automotive service businesses.