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November 21, 2022
CRM Featured Articles
Wanna Be a Marketer? Move to Delaware
Rank Tracker found that the Diamond State has the most marketing jobs per 100,000 residents.
3 Ways Contact Centers Can Engage Employees and Create a Happy, Productive Workplace
Employee engagement is very important to the success of any business because happy people do the best work. (Featured on SmartCustomerService.com.)
Post-Pandemic Events Must Focus on Audience Needs
Virtual events are here to stay, and marketers need to revamp their strategies, Forrester advises.
CRM Across the Wire
Showpad Unveils Enablement Operating System , Partner Ecosystem, and App Studio
Showpad expanded its sales enablement portfolio with new products unveiled at its Transform Connect event.
Talkdesk Launches Automation Designer and Workspace Designer
Talkdesk Automation Designer and Talkdesk Workspace Designer are low-code tools to customize contact center systems. (Featured on SmartCustomerService.com.)
Infobip Integrates with Google Cloud DialogFlow
Infobip's omnichannel communications platform will now be available to organizations that use Google Dialogflow to create conversational experiences.
Obsess Introduces Custom Avatar Technology
Obsess' new avatar technology enables companies to create customized metaverse experiences.
LinkedIn Adds Ad Measurement Tools and Formats
LinkedIn's new marketing tools help advertisers measure ROI and reach consumers across new channels.
HubSpot Integrates with WhatsApp
HubSpot's integration with WhatsApp gives marketing and service teams deeper visibility into customer interactions in one inbox.