CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.

August 03, 2022

Viewpoints

Most Chatbots Are Mediocre, and Marketers Should Intervene

Designers should ally with marketers who understand the importance of creating experiences that deliver the ease, effectiveness, and emotional resonance that keeps customers coming back.

Case Studies

Crisp Data Contributes to Sunday Growth

The lawn care company's retail sales are growing like weeds with Crisp's data solution.

CRM Across the Wire

Lusha Launches Salesforce Data Enrichment

Lusha's Salesforce Data Enrichment solution enriches Salesforce contact and company data.

Affinity Launches Affinity Meetings

Affinity Meetings bring contact details to light in Zoom meetings.

RingCentral Adds Cloud Phone and Platform Capabilities

RingCentral's latest additions help companies automate tasks, reduce app switching, and create custom workflows.

IRI Merges with NPD Group

IRI and NPD merger creates one technology, analytics, and customer data provider.

Monday.com Introduces Monday Sales CRM

Monday sales CRM enables companies to manage sales cycles and customer data in one place.

Contentgine Adds AI in Content Indication PlatformĀ 2.0

Contentgine's CIP 2.0 provides content performance insights and first-party intent signals.

UJET Names CDW a CDP

CDW has been named a Certified Delivery Partner for UJET and Google Cloud contact center platforms.