CRM Magazine's eWeekly is written by the same award winning editorial staff who produce CRM magazine. The eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. If you are challenged with driving your company’s customer relationship management efforts, CRM’s eWeekly is a must-read for you. Join 60,000 of your peers and subscribe today.
July 18, 2022
CRM Featured Articles
Netflix, with Microsoft, Changes Ad Plans
Netflix has named Microsoft as partner for a new ad-supported consumer subscription plan.
TikTok Launches Follow Me for SMBs
Follow Me is a free program to help small businesses get started on TikTok.
Why Customer Lifetime Value Is the Only True Way to Measure Success
The size of your customer base matters less than how well suited customers are to your products or services.
Essential Elements for Breaking Information Silos to Improve Customer Support
Data integration across customer support, customer success, and engineering helps everyone keep customers happy. (Featured on SmartCustomerService.com.)
CRM Across the Wire
8x8 Releases the 8x8 Connect Automation Builder
The 8x8 Connect Automation Builder is a no-code multichannel communications management solution.
Recurly Launches More Advanced Subscription Analytics
Recurly's subscription management and billing platform unlocks insights faster.
UserTesting Updates Human Insights Platform to Speed Access to Information
UserTesting has enhances its machine learning-powered post-test analysis and redesigned its Human Insights Platform.
Optimove Acquires Graphyte
Optimove acquires cloud-based personalization platform, Graphyte to create a one-stop, full-service multichannel marketing hub.
Pindrop Partners with Odigo
Pindrop and Odigo partner to provide voice authentication and fraud detection technology to Odigo customers. (Featured on SpeechTechMag.com.)
Sitecore Launches Experience Manager Cloud (XM Cloud)
Sitecore XM Cloud is a cloud version of Sitecore's CMS.