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June 27, 2022


From Mad Men to the Metaverse: How Sales Enablement Automation Empowers Today’s Sellers

In an evolving market environment, organizations should embrace change rather than avoid it by adopting sales enablement automation that delivers the buying experience of the future.

How to Develop Productive Support Teams and Avoid Burnout

In an increasingly digitized world where customer expectations are high, companies must embrace and invest in technology to strike the balance between keeping their support teams efficient and their customers happy. (Featured on

Case Studies

Shoe Carnival Walks Away with Better Feedback

The shoe retailer is able to respond to issues faster with Verint solutions.

CRM Across the Wire

Klaviyo Introduces Klaviyo One

Klaviyo One is an integrated customer data platform and marketing automation engine for large companies.

Salesforce Launches Financial Services Solutions

Salesforce for Financial Services includes industry-targeted automation, artificial intelligence, and analytics.

Qualtrics and ServiceNow Partner on Qualtrics Embedded Insights

Qualtrics Embedded Insights gives a unified view of employee and customer experience and operational data. (Featured on

NICE Launches RPA 7.7

NICE RPA 7.7 innovations include web callouts, dashboards, and a connectivity watchdog. (Featured on

Intercom Launches SMS, Custom Actions, and Custom Objects

Intercom has launched two-way text messaging and bot-building capabilities. (Featured on

Litmus Adds Email Personalization Capabilities

Litmus has added capabilities to help boost personalization and increase efficiencies in workflow and creation.

Cogito Adds Product Capabilities and Integrations

Cogito's Real-Time Coaching and Guidance solution gets a major upgrade and greater flexibility. (Featured on