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April 04, 2022

CRM Featured Articles

10 Tips to Boost LinkedIn Brand-Building

LinkedIn offers advice for salespeople to turn their profiles into brand-building assets.

Viewpoints

Omnichannel Customer Experience Requires Perfect Data

It is possible to deliver an omnichannel customer experience leveraging personalization and the right data. (Featured on SmartCustomerService.com.)

4 Trends for Personalizing the Consumer Experience

Adapting to the new normal means embracing key tactics that can enhance digital marketing and help you reach your target audience.

CRM Across the Wire

MeritB2B Relaunches as Anteriad

New branding aligns with company positioning in B2B marketing.

uStudio Integrates Enterprise Podcasting into Microsoft 365

Through Microsoft Search, SharePoint, and Teams, enterprises can now promote, organize, and provide access to their uStudio podcast content.

3CLogic Achieves ISO Certification

3CLogic's cloud contact center systems have earned ISO/IEC 27001:2013 certifications for data security. (Featured on SmartCustomerService.com.)

PCI Pal Partners with Five9

PCI Pal is now available on the Five9 CX Marketplace and is integrated with the Five9 Intelligent Cloud Contact Center. (Featured on SmartCustomerService.com.)

TrustRadius Integrates with Demandbase One

Marketers can now boost ABM performance and use comprehensive deal intelligence with TrustRadius downstream intent data and the Demandbase One platform.

Qumu and LiveU Partner on Live Video Capabilities

Qumu's and LiveU's combined capabilities encompass production, delivery, storage, and distribution of broadcast-quality video