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January 03, 2022


Why HX Is Critical to Weathering Widespread Labor Shortages

The Great Resignation can be mitigated by listening to customers and employees to pinpoint areas where workplace culture is less than ideal. (Featured on

Case Studies

Plante Moran Builds a Wealth of Engagement with ON24 Target

The financial firm maintains customer contact with the online events platform.

CRM Across the Wire

Cantaloupe Partners with HIVERY and Adds AI to Seed

The Cantaloupe-HIVERY integration will enhance machine merchandising decisions for retailers.

Digital Transformation to Continue Strong Growth Path

MarketsandMarkets sees the worldwide market for digital transformation topping $1.25 trillion by 2026.

Chatbots Show Huge Growth Potential

IMARC Group sees the worldwide chatbot market growing by around 25 percent per year through 2026.

Teleperformance Acquires Senture

Senture acquisition strengthens Teleperformance's position in government services. (Featured on