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October 04, 2021
A Road Map for Creating a Winning Mobile App
Why companies need a mobile app today and how to create one.
Three Areas Every B2B Service Leader Must Nail This Year
A comprehensive, single source of truth for all departments is key to providing good customer service. (Featured on SmartCustomerService.com.)
Digital Marketplaces: How Companies Can Gain New Customers Without Developing New Products
Consumers want more from their relationships with companies. Here's how merchants and manufacturers can quickly and cost-effectively offer new product lines and create endless aisle capabilities.
CRM Across the Wire
NielsenIQ to Acquire Data Impact and Rakuten Intelligence
NielsenIQ's acquisitions of Data Impact and Rakuten Intelligence will expand its e-commerce and omnichannel measurement capabilities.
Square Partners with Tik Tok
Square x Tik Tok allows Square Online sellers to sell on Tik Tok for short-form mobile video for free.
Terminus Acquires Zylotec, Launces CDP
Terminus CDP is purpose-built for B2B marketing, providing accurate and trusted buying committee data.
InMobi Partners with TrueData on Identity Resolution
The inMobi-True Data collaboration yields a data lake of mobile users in North America.
Reach3 Insights and Rival Technologies Launch New Customer Experience
New Customer Experience is a mobile messaging-based insight solution for retaining new customers.
OneSignal Adds SMS Capabilities
With OneSignal, companies can now send optimized messages across multiple channels.