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Cloud Contact Center Solutions
CRM Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies in 2020
Make your CRM work for your humans. With Troops.
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CRM Web Events
Customer Journey Analytics: Delivering the Best Possible Customer Experiences
Coming February 26, 2020
Stop Only Relying On Chatbots To Help Improve Your CX
Coming March 04, 2020
AI and the Contact Center: What You Need to Know
Coming March 11, 2020
Best Practices for Call Originators in a World of Robocalls and Phone Scams
Coming March 18, 2020
Voice-of-the-Customer Programs for Better Customer Experiences
Coming April 08, 2020
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Reports & Research
Truckstop.com case study
Intuit case study
Machine learning is transforming the agent and customer experience
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