CRM Cover

September 2000

Magazine Features

The Sales Manager's Toolkit

Cutting-edge sales management support tools help carve out greater sales success.

Betting the Farm

Will the latest crop of B2B farming-oriented Web sites change the way the agricultural industry does business, or will these initiatives die on the vine?

EMPICS Gets the Picture

GoldMine Software helps develop sales at the sports photo agency.

Leading the Way

Getting sales leads into the CRM system has long been the most ignored element in sales and marketing automation. That's changing as new and innovative solutions become available.

Selling CRM to Your CEO

Reluctant senior executives may need some convincing before they'll take the leap to CRM.

Stand and Deliver

Verticals Hold the Keys to Effective CRM

Reality Check

I am looking for an outsourcing partner. Should I consider an offshore option?

Two companies share their experiences in choosing ASPs.

REAL ROI

Can We Talk?

When e-customers want to talk, nRealTime's solutions let companies listen- -and talk back, in real time.

Discover Your Customers

Digital Archaeology makes analytics quick.

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