Aerospace Soars into CRM
With a complex selling process and highly customized, big-ticket products, the aerospace industry is finding CRM to be a valuable tool for managing information and building long-term customer relationships.
American Eurocopter Lands on CRM Pad
Clarify's eFrontOffice helps AEC's field reps anticipate customer requests.
Consumer Interaction Award: Game, Set and Netmatch
The Mather Companies' automated quotation system, Netmatch, increases customer satisfaction-and company revenues.
Making the Connection
Partner Relationship Management software lets you communicate with sales partners over the Internet.
Marketing Automation ROI: Wishful Thinking?
While marketing automation processes might have been used as budget fillers in the past, new applications that enable companies to measure individual customer-based ROI have the potential to vault marketing departments into the realm of revenue generators.
With Onyx Front Office, Datastream Systems gives customers what they want-superior service.
When Disaster Strikes!
Advance planning will help your company and employees get back on track with minimal disruption-and also enable you to provide a seamless transition to your customers.
How can we ensure consistent, high quality service across all of our customer communications channels?
Janna Contact Enterprise makes contact management a breeze.
Annuncio brings Internet marketing campaigns to life.