CRM Cover

May 2000

Magazine Features

Is IT's Reign at an End?

CRM forces information technology departments to reevaluate their place in the organization.

iStrategies for Sales Success

Traditional companies are finding that the Web offers new ways to cement customer relationships.

What are the key elements of building effective customer relationships?

Build customer loyalty by maximizing your web site's potential

Wireless Data Communication Gets Real

Despite some false starts, wireless sales support now looks as if it's headed for deployment. How soon will it change your business?

REAL ROI

Finding Gold on the Web

Intarka's ProspectMiner runs time-saving lead searches on the Web.

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