April 9-11, 2018 | Renaissance Washington DC Hotel


Michael Wu

Michael Wu
Chief Scientist
Lithium Technologies LLC

Dr. Michael Wu is the Chief Scientist at Lithium, where he currently applies data-driven methodologies to investigate and understand the social web. Michael has developed much predictive social analytics with actionable insights. His R&D work has won him the recognition as a 2010 Influential Leader by CRM Magazine. His insights are made accessible through "The Science of Social," and "The Science of Social 2"-two easy-reading e-books for business audience. Prior to industry, Michael received his Ph.D. from UC Berkeley's Biophysics program, where he also received his triple major undergraduate degree in Applied Math, Physics, and Molecular & Cell Biology.


CRM Evolution 2017

CRM Evolution 2015

Wednesday, August 19, 2015

10:00 a.m. - 10:45 a.m. A302: PANEL: The Science Behind the Art of Customer Engagement

CRM Evolution 2014

Tuesday, August 19, 2014

8:00 a.m. - 8:45 a.m. SD2: Turn Big Data Into Big Insight

CRM Evolution 2013

Tuesday, August 20, 2013

8:00 a.m. - 8:45 a.m. SD2: Breakfast With the Influencers Panel

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