Leading Self-Service Customer Support Trends in 2019

Sponsored By: eGain, Verint and TTEC

In the following special installment of CRM magazine’s Best Practices series, you will find recommendations from three of the world’s leading self-service, chatbot, and intelligent virtual assistant solution providers.

DOWNLOAD this one complete pdf and you will receive:

  • 11 REASONS WHY CUSTOMER SERVICE CHATBOTS FAIL (eGain)
  • I’LL DO IT MYSELF! How Self-Service Customer Support Is Leading the Way With IVAs (Verint)
  • IS YOUR SELF-SERVICE SMART ENOUGH FOR TODAY’S CUSTOMER? (TTEC)

Learn Best Practices tips from the experts!