Smart Customer Service That Wows Customers

Sponsored By: Radial, Genesys, Convergys, eGain, Verint, Five9, Telax and Plus Consulting

This Best Practices guide is full of information and research findings that will help you make a business case for transformational customer experience.

DOWNLOAD this installment from CRM Magazine and you will receive these recommendations ranging from differentiating your brand with personalization to using knowledge management to drive customer engagement.

You will receive:

  • Differentiating Your Brand with Personalized Customer Interactions from Radial
  • Successfully Navigate Your Customer Experience Transformation from Genesys
  • Everybody Loves A Bot: How To Wow Your Customers With Robotic Process Automation from Convergys
  • The Five Parts of Smart Customer Service from eGain
  • Service with Sizzle: Using Knowledge Management To Drive Better Customer Engagement from Verint
  • A Practical Guide to Ai In The Contact Center from Five9
  • Get Social with Your Customers from Telax
  • Improving Customer Experience Through Improving Your Customer Support Stack from Plus Consulting

Find out how to deliver smart customer service that improves shareholder value and differentiates your company.