Creating a Customer Engagement Center

Sponsored By: eGain and Conduent

Why were some customer service organizations quickly able transition to the new (ab)normal this year?

Learn how organizations were able to transition to the unanticipated business conditions of 2020 quickly and even seamlessly. 

DOWNLOAD this special supplement to CRM Magazine and you will receive these two white papers which will help your organization reach the next level of creating a Creating a Customer Engagement Center:

• The New Digital Customer Engagement for The New (Ab)Normal by eGain

• 3 Customer Experience Trends Transforming Contact Centers by Conduent

Find out how forward-looking businesses were able to accommodate customers even in the midst of a pandemic.