Biographical Information
Rebecca Jones
general manager, Mosaicx
Rebecca Jones is general manager of Mosaicx. In her career of more than 25 years, she has held a broad range of operations executive roles focused on growing businesses, people, and profit margins. She also serves as a member of the board for the Families for Effective Autism Treatment (FEAT) of Louisville, Kentucky.
Articles for Rebecca Jones
Is 'Phygital' the Future of CX?
31 May 2023
Digital tools have upgraded how we shop, but physical experiences haven't lost value. Brands need to migrate toward CX strategies that integrate physical and digital touchpoints.