Biographical Information

Shomron Jacob

engineering manager, applied machine learning and AI,

Shomron Jacob is an engineering manager focused on applied machine learning and AI at Jacob began his career as a software engineer but soon found himself learning ML/AI, and switched his professional direction to follow it. He lives in Silicon Valley.

Articles for Shomron Jacob

Why AI Contextualization Is Key for Modern Customer Experiences

Here's what to know about enabling AI to shape your voice, virtual assistant, and chatbot brand experiences around customer contextualization: the ability to understand what a customer wants immediately at a particular moment.