Biographical Information

Rafael Lourenco

executive vice president and partner, ClearSale

Rafael Lourenco is executive vice president and partner at ClearSale, a global card-not-present fraud protection operation that helps retailers increase sales and eliminate charge-backs before they happen. The company’s proprietary technology and in-house staff of seasoned analysts provide an end-to-end outsourced fraud detection solution for online retailers to achieve industry-high approval rates while virtually eliminating false positives. Follow on LinkedInFacebookInstagram or Twitter @ClearSaleUS.

Articles for Rafael Lourenco

CX and Security Best Practices to Meet Customer Expectations This Year

Making adjustments in the areas of checkout, communication, data, and security can improve CX now and build better long-term customer relationships.