senior vice president, evangelist, and head of community engagement, Medallia
Bill Staikos is senior vice president, evangelist, and head of community engagement at Medallia. Staikos is a globally recognized experience leader with 20-plus years of proven expertise envisioning and executing holistic customer-led strategies. Prior to Medallia, Staikos held executive-level roles at Freddie Mac, JPMorgan Chase & Co, Credit Suisse, and American Express. Staikos also hosts an award-winning podcast, Be Customer Led, with listeners in nearly 100 countries.
Articles for Bill Staikos
The CX Leader's Evolution and Business Impact
02 Feb 2023
The new customer experience officers will come from within the organization, operators who understand how company technology, data, and design choices will lead to a better understanding of customers.