Biographical Information

Brian Gilman

chief marketing officer, IntelePeer

Brian Gilman is chief marketing officer at IntelePeer. Gilman isresponsible for the creation of global thematic and vertical campaigns that span across all IntelePeer products, services and solutions. Prior to IntelePeer, Gilman was vice president of product, solutions and integrated marketing at Vonage. Throughout his career, he has served in key leadership roles with top telecom, contact center, and collaboration platform providers such as Avaya, Dimension Data, Polycom and Vidyo, launching platforms, creating new brand identities, and developing marketing strategies.

Articles for Brian Gilman

Power of Personalization: How Brands Can Individualize Customer Experiences

Consumers have come to appreciate the individualization of algorithm-powered product recommendations—and if anything, they want these interactions to be even more customized. Consistently achieving that is impossible without automation.