Biographical Information

Caroline Co

principal product manager, Five9

Caroline Co is principal product manager at Five9, bringing over 15 years of experience in enterprise software product management and as a marketing leader with expertise in scaling businesses and delivering profitable growth. Skilled at building products, she develops marketing plans, and drives go-to-market strategies. She has a long track record of building strong relationships with sales, partners, and customers.

Articles for Caroline Co

Can AI Mitigate Quiet Quitting in the Contact Center?

Solutions and technologies available to contact centers can help their agents find the work-life-balance that quiet quitters seek out.