Biographical Information
Michael Ramsey
vice president of product management for Customer Workflow products, ServiceNow
Michael Ramsey is vice president of product management for ServiceNow’s Customer Workflow products, which enable organizations to create seamless customer experiences and drive customer loyalty. He's responsible for strategy and execution throughout the product life cycle, including managing strategic partnerships, investments, and mergers and acquisitions. Ramsey has more than 20 years of experience as a product manager, solution architect, and software consultant.
Articles for Michael Ramsey
3 Ways Digital Transformation Is Driving Customer Experience
17 Jun 2022
Digital transformation is revolutionizing customer service, leading to great customer and employee experiences.