Biographical Information

Vanessa Bagnato

director of product marketing, Alchemer

Vanessa Bagnato is director of product marketing at Alchemer. Bagnato is passionate about products that make a genuine impact on a customer’s day-to-day business so they can experience true value from their investment. She takes pride in with connecting with customers, hearing their stories, and ensuring they are taking advantage of the platform’s powerful products and features. Prior to joining Alchemer, she was VP of product marketing for a mobile laser measurement and data collection solution.

Articles for Vanessa Bagnato

Why VoC and CX Cannot Be One-Size-Fits-All

Companies have to take all stakeholders into account and remember that all voice aren't equal. But they can't solicit feedback from customers just for the sake of compiling a report. Customers have to know they've been heard.