Biographical Information
Wanda Roland
vice president and CX global sales offer leader, digital customer experience, at Capgemini Americas
Wanda Roland is vice president and CX global sales offer leader, digital customer experience, at Capgemini Americas. Roland brings over 17 years of consulting experience to Capgemini’s DCX practice, where she advises clients on strategy, leading large-scale implementations, agile transformation, architectural design review, and digital design. She is highly skilled in transforming marketing, sales, and customer service to improve customer experience and customer lifetime value.
Articles for Wanda Roland
Meet Customer Expectations Now with Experiential Sales Programs
15 Mar 2022
Engage prospective customers by developing a hands-on product experience early in the buying cycle, with technologies like 3-D or virtual reality or with hybrid physical-digital events.