Biographical Information
Puneet Mehta
founder and CEO, Netomi
Puneet Mehta is founder and CEO of Netomi, a leading customer experience AI platform that autonomously resolves customer service issues. He has spent much of his career as a tech entrepreneur as well as on Wall Street building trading and capital markets AI. He has been recognized as a member of Advertising Age's Creativity 50 list, and Business Insider's Silicon Alley 100 and 35 Up-And-Coming Entrepreneurs You Need To Meet.
Articles for Puneet Mehta
4 Ways AI Can Improve the Customer Service Agent Experience
21 Dec 2021
It's more important than ever for companies to improve the agent experience to reduce turnover going into 2022. Recent advancements in artificial intelligence could help.