founder and CEO, Boomtown
Chip Kahn is founder and CEO of Boomtown, the customer experience management company. As a serial entrepreneur, Kahn is an operator that understands the power enabling software to disrupt an industry. His previous companies include BroadHop, acquired by Cisco, and IP Commerce, a pioneer of payments APIs that processed more than $8Bn in payments volume. Now, in his role at Boomtown, Kahn helps enterprises deliver the customer experiences they imagine, exactly as they intend. You can find him on Linkedin here.
Building the Cross-Company Customer Experience
Enterprises should not be expected to play the role of middlemen as they hire more and more vendors to address increasing customer experience demands.