Biographical Information

Jenn Horner

associate director of retail and consumer goods, DEG

Jenn Horner is associate director of retail and consumer goods at DEG.

Articles for Jenn Horner

4 Ways for Marketers to Maximize Customer Retention

One of the best moves that brands can make in 2021 is to prioritize customer retention, which means reassessing your past strategies and adding value to your customer experiences.