Neil Hammerton is CEO of Natterbox. Having begun his career with BT, Hammerton cofounded the telecoms disrupter in 2010 with the aim of transforming the business telephony experience of firms and their customers. Today, Natterbox works with over 250 businesses around the world to improve data integration through CRM within Salesforce. Natterbox enables them to put the telephone at the heart of their digitized customer services strategy and guarantee high standards across their customer services experience.