Biographical Information

Dan Nevin

chief revenue officer, global retail, Doddle

Dan Nevin is chief revenue officer, global retail, at Doddle. He joined the company in 2019. Nevin heads up the retail team and is responsible for the global retail go-to-market strategy.

Articles for Dan Nevin

Hone Your Customer Focus with Returns Feedback

Listening to what the customer wants is the very essence of what great retailers do. But what if there was a whole array of very direct customer feedback that they weren't really using to its full effect?

The Data Impacting CX and Growth That Chief Digital Officers Are Missing

Customer experience, revenue, and costs are impacted by not having a digital returns approach, as the absence of true returns data means that many retailers do not have an end-to-end view of their business.