Biographical Information

Terrence Fox

head of innovation, iAdvize

Terrence Fox is head of innovation at iAdvize, a leading conversational platform that is used by major retailers across the globe, including Lowes, L’Oreal, Disney, and Best Western.

Articles for Terrence Fox

What Every Retailer Needs to Know About Live Chat in 2020 (and Beyond)

The ongoing pandemic means that e-commerce is booming, and so is live chat—because if customers on your website have questions or concerns, they don't want to wait for email.