Klaus-M. Schremser is the head of growth at Usersnap, and a believer in the magic power of feedback: Feedback-driven companies provide the best products to people. He’s a serial entrepreneur with more than 20 years of experience, who successfully completed two exits (to Atlassian and to APA). Schremser’s focus is leveraging customer research as a growth engine while building the right growth, marketing, and sales teams for Usersnap.