Biographical Information

Siddharth Victor

senior vice president, CSS Corp.

As senior vice president, Siddharth Victor heads the sales and solutions division across customer experience management and enterprise support services at CSS Corp. He has 17 years of experience in the IT industry, all of which has been with CSS Corp. He is responsible for hunting new logos, providing consultative expertise to clients and internal stakeholders, pipeline generation, business and services transformation, identifying and creating forward-looking solutions, and developing innovative differentiators in support.

Articles for Siddharth Victor

How COVID-19 Is Reshaping the Contact Center Industry

High call volumes and a shift to remote work are among the challenges faced by customer service organizations. Here's how they've responded.